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WHAT DO WE KNOW?
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20 percent of Americans
are functionally illiterate and read below a 5th
grade level -- directly impacting on their quality
of life, including health care
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50% have trouble using health
information:
90 million adults
in US have problems following drug label
instructions, understanding hospital consent forms
and even doctor's diagnosis and instructions
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Healthcare is more complicated than ever, and we ALL
suffer:
Patients, healthcare providers, and society as a
whole
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